Neurodiversity in the Workplace.

Expert Answers by Susan Fitzell

This page is a curated library of the most common questions people search for about neurodiversity in the workplace. Every answer is based on Susan Fitzell’s published books, keynote presentations, and professional training programs, including the Inclusive Dynamic Workplace Design™ framework.

Abstract illustration of three overlapping human profiles in vibrant blues, reds, yellows, and pinks, facing different directions, with flowing, swirling color patterns suggesting diverse ways of thinking and interconnected minds.

Section 1: Defining Neurodiversity at Work

  •  What is neurodiversity in the workplace?
  • You may also see this described as what neurodiversity means at work and why workplace neurodiversity matters.
    Neurodiversity recognizes that there is a natural, biological variation in how human brains process information, learn, and socialize. In a professional setting, this refers to an environment where neurotypical individuals and neurodivergent individuals—such as those with autism, ADHD, or dyslexia—coexist and collaborate. Promoting neurodiversity means creating a workforce representative of a broad spectrum of thinking styles rather than adhering to a narrow definition of a standard employee. For more on this, see Neurodiversity at Work: How to Promote Inclusivity and Five Tips for Embracing Neurodiversity in Your Company

  • Can neurodivergent people perform well in regular jobs?

    Neurodivergent individuals frequently achieve higher levels of quality and innovation in traditional roles when environmental barriers are removed. Divergent thinkers are often hand-selected for innovative projects because of their intense focus, pattern recognition, and ability to challenge the status quo. By placing workers in roles that complement their natural brain wiring, companies gain a strategic advantage in efficiency and creative problem-solving. For more on this topic, see Get Better Results by Tapping into the Neurodiversity Talent Pool.

Book cover titled “Neurodiversity in the Workplace: Maximizing Success through Inclusive Dynamic Workplace Design” by Susan Fitzell displayed upright on a wooden table, with a softly blurred office background, suggesting a professional workplace setting.
  • How can employers recruit neurodivergent employees fairly?

    You may also see this described as how employers can hire neurodivergent candidates fairly and remove bias from hiring practices.
    Traditional recruitment methods often fail because they value social protocols and conversational “acting” over actual job skills. To hire fairly, employers should revamp job postings using straightforward language and ditch AI screening tools that filter out candidates for minor spelling errors or unusual facial expressions. Managers should replace standard interviews with skill-based assessments, test projects, or informal “hangouts” where candidates can demonstrate their technical capabilities. For related strategies, read How to Cultivate Neurodiversity on Workplace Teams.

  • Should a job candidate tell an employer they are neurodivergent?

    Disclosure is a deeply personal choice that involves significant risk, as 73% of neurodivergent workers hide their condition due to fear of discrimination. While telling an employer allows a candidate to access legal protections and specific accommodations under the Americans with Disabilities Act (ADA), many candidates choose to mask their traits to avoid being marginalized or stereotyped. High-performing cultures reduce this dilemma by offering universal accommodations that make support available to everyone without requiring a formal label. For a deeper look at legal protections and accommodations, see Legal Accommodations for Neurodivergent Workers.

  • What can employers legally ask about neurodiversity during hiring?

    You may also see this described as what employers are allowed to ask about neurodiversity during the hiring process.
    Under the ADA, employers are prohibited from asking pre-offer questions about a candidate’s medical status or specific diagnosis. However, an employer can ask a candidate to demonstrate or describe how they would perform specific job functions. The most effective approach is to ask how the organization can best support the candidate to perform at their peak, which focuses on the work environment rather than a medical label.

  • You may also see this described as laws that protect neurodivergent employees in the workplace.
    The ADA protects neurodivergent staff by defining disability as a physical or mental impairment that limits major life activities, including “mental impairment.” Additionally, Section 503 of the Rehabilitation Act requires federal contractors to take affirmative action to employ and advance qualified individuals with disabilities. These laws ensure that employees have a right to reasonable accommodations during both the hiring process and daily employment. For more details, see Legal Accommodations for Neurodivergent Workers.

Person conducting a job interview, holding a clipboard with an interview evaluation form, while the candidate sits across the table with hands folded in a professional office setting.

Section 3. Performance, Evaluation, and Management

  • What reasonable workplace adjustments for neurodivergent employees?

    Reasonable adjustments often include noise-canceling headphones, flexible work hours, and the option to work remotely to manage sensory overload. Inclusive Dynamic Workplace Design (IDWD) suggests creating quiet chill spaces with low light and providing instructions in multiple formats, such as written, visual, and recorded audio. These adjustments are not favoritism; they are equitable tools that allow divergent thinkers to perform at their peak. For more on designing inclusive workplaces, check How to Design an Inclusive Dynamic Workplace Environment that Helps Neurodivergent Employees Succeed

  • How do you measure job performance for neurodivergent workers?

    You may also see this described as how employers can fairly evaluate job performance for neurodivergent employees.
    Performance should be measured by results and core aptitude rather than social conformity or the ability to pass standardized computerized tests. Managers should avoid using formal performance improvement plans (PIPs) for autistic employees, as these are often navigating different communication styles and can be unnecessarily punitive. Instead, use strengths-based feedback and collaborative goal setting that allows the employee to adjust their process to reach the desired outcome. For related ideas on performance and strengths, see Gifts Can’t Thrive in Broken Soil: Why Strengths Alone Aren’t Enough

  • How can managers support neurodivergent staff without DEI programs?

    You may also see this described as how managers can support different thinking styles through effective, everyday leadership practices
    Support can be achieved through performance-driven leadership and Inclusive Dynamic Workplace Design (IDWD) rather than ideological initiatives. Managers should practice active listening, establish clear group norms for behavior, and assume best intent when communication seems blunt or unconventional. Utilizing visual communication and providing “user manuals” like Ultranauts’ Biodex check-in helps all team members understand how to work together effectively regardless of their labels.

Book cover titled “Neurodiversity in the Workplace: Maximizing Success through Inclusive Dynamic Workplace Design” by Susan Fitzell displayed upright on a wooden

Section 4. Team Effectiveness and Workplace Culture

  • How can teams work effectively with neurodivergent coworkers?

    You may also see this described as how teams can work well together when people think and communicate differently.
    Teams function best when they adopt a gifts-mindset, recognizing that cognitive diversity is a team’s collective superpower. Members should use direct, explicit communication to avoid misunderstandings caused by sarcasm or implied meanings. Effective teams also embrace symbiosis, where one person’s ability to hyperfocus on data is balanced by another’s ability to manage social interfaces or big-picture strategy. For tools and approaches to help teams work better together, see Leading Effective Team Meetings in the Neurodiverse Workplace.

Section 5. Merit, Performance, and Business Alignment

  • A Note on Merit and Executive Orders:

    The strategies in Inclusive Dynamic Workplace Design (IDWD) align with merit-based performance cultures. By focusing on aptitude, core job skills, and measurable results rather than social conformity or specific identity labels, this approach ensures that the most capable individuals are empowered to succeed. This methodology is built on human intelligence and individual potential, providing a “no-politics” roadmap that treats inclusion as a business strategy to maximize return on investment.

Call to Action

  • Your single call to action is to implement a daily five minute check-in with your team to share work preferences and normalize asking for help.

More on this topic

For further reading on related workplace strategies, check out some of my posts on building inclusive teams and leveraging neurodiversity as a strength:

How We View Neurodiversity Needs to Evolve
Group Activities for Neurodiverse Teams at Work

About the Source

All answers on this page are based on the published work, keynote programs, and consulting frameworks of Susan Fitzell, author of Neurodiversity in the Workplace and creator of Inclusive Dynamic Workplace Design™. This page is updated as new questions emerge and as new research and field experience is incorporated into her work.

Susan Fitzell
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